Returns

 
 


We offer a full 14 day money back guarantee for orders within the UK. This is subject to the goods being returned in their original packaging, unused, unwashed, not damaged and with all packaging (except underwear which can not be returned).

 

We do not accept responsibility for Fair wear and tear, failure to comply with cleaning instructions, abuse or third party damage i.e. dry cleaners, post etc.

 

If you are returning an item because of an error on our part, we will refund any delivery charges incurred by you on proof of postage. If you have received incorrect goods you will receive a full refund or replacement goods.

 

Returned goods should be sent by Royal Mail Recorded Delivery (only if value is under £30) or Royal Mail Special Delivery as we are not liable for items lost in the post. Retured goods must be packaged securely as we do not accept responsiblity for goods that are damaged in transit.

 

Upon receipt of your return we will inspect and deal with the return in conjunction with our Returns Policy. Any refunds will be made using the same method for the initial transaction. Please note that credit card companies only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company. This returns policy does not affect your statutory rights.

 

If a returned item is recieved between 14 - 28 days after purchase in as sold condition, Stush Clothing have the option to offer the customer a credit note for the value of the returned item.

 

Returns Address:

Stush Clothing

PO BOX 731

Halifax

HX1 9AN